FAQs

Who are Hion & what makes us different?


Hion is a passionate team of individuals who all totally believe in PURE LIVING.

What that means is we all believe in loving life, living healthy & being happy. By operating our business with this belief at the very core of our motivation it means we are constantly striving to do things better than ever before. We are forever challenging the norm', asking tough questions & pushing the boundaries of what can be achieved through healthy living & natural supplementation. As a result, we have rapidly developed an outstanding reputation for raising the bar & setting new standards within the health, wellbeing, nutrition & supplementation markets.

As a customer of ours that means that no matter what we manufacture, you can rely on us to develop world-leading supplements that are perfectly designed to support you on your journey to a becoming the best version of you.

To find out more about Hion visit our About Us Page

 

What are the benefits of Superfoods & why do we love them?


To put it simply Superfoods are natures powerhouses. They are nutrient-rich foods that contain a huge & diverse range of high-quality nutrients, including natural vitamins, minerals, phytonutrients, antioxidants, polyphenols & much more!!

One of the main reasons we love Superfoods is because they deliver their high-quality nutrients to the body in their natural state. They have not been chemically synthesised or manufactured in any way (unlike synthetic multivitamins).

All our Superfood ingredients are tested, analysed & researched extensively before they enter our blends or get placed in pouches ready for resale.

To visit our Health Store to find out more about each product Click Here.

 

What Countries do we post to?


Currently, we only post within the UK. The main reasons for this are because of the cost & risks associated with posting abroad.

If you have a specific postage request or wish for us to give you a quote for postage to another country, please email us at postage@hion.com. Please bear in mind that a number of our parcels have previously been stopped by customs, so unfortunately we cannot guarantee delivery outside of the UK.

Once we find a more cost-effective & reliable method of posting abroad we will have standard postage options to other countries available at checkout.

For our full delivery policy please Click Here.

 

How long will it take for my order to arrive?


If you order before 14:00 your order will be dispatched the same day via first class mail.
If you do happen to order after 14:00, we will still do everything we can to get that order dispatched that day. It just means we may have to send the chief berry taster out for a little jog to the post office!

If you order up to 4 of our Superfood pouches we will send them out to you as individual packages. By doing that they will fit through your letterbox, meaning you won’t have to wait in or sign for your order.

Larger parcels & combined orders will be posted via our chosen courier in the fastest & most efficient manner available.

For our full delivery policy please Click Here.

 

How much is postage?


Hion currently only deliver within the UK & we make no profit from our deliveries.

If you wish to order outside of the UK please contact us at postage@hion.com & we will do what we can do to help.

Our UK postage calculations are below:

◦ 1x Green or Purple Powder pouch - £1.40.

◦ 2 x individual Superfood pouches - £2.40.

◦ 3x individual Superfood pouches & above - £3.30.

◦ Larger individual items or combined items in a parcel - £3.30.

◦ Any order above £60.00 (excluding postage) will qualify for free delivery.

 

What high street retailers stock our Superfoods?


At the moment the main retailers that stock our Superfoods are Holland & Barrett & GNC.

They can also be found online at Amazon.

 

 

How can I become a stockist?


Please visit the contact us page & send us your contact number & a small amount of detail about your company & a member of the team will call you a.s.a.p

To find out more about Hion visit our Contact Us Page

 

How can I get sponsored by Hion?


Please visit the contact us page & send us a brief overview of yourself & what we can potentially help you with. We love driven & ambitious people, so we will always do our best to work with you & help you achieve whatever goals you have set for yourself.

To find out more about Hion visit our Contact Us Page

 

What is Hion’s Delivery Policy?


We pride ourselves on our efficient & reliable deliveries. We work closely with our delivery service & make sure all deliveries are achieved as quickly as possible. For our full Privacy Policy please Click Here.

 

What is Hion’s Privacy Policy?


We take your privacy very seriously & do not share your data with any third parties. For our full Privacy Policy please Click Here.

 

What is Hion’s Returns Policy?


Should you ever need to return an item please view our full Returns Policy for details Click Here.